Apex Fluid Power Ltd. Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website or contact us.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
However, when you register to use this site and order products or services, to enable us to provide these services to you, we may collect (but not limited to) the following personal information from you:
  • Contact information such as your name, phone and fax numbers, address and email address; and
  • Billing information such as the number, expiration date, card type and billing address of your credit card; and
  • Demographic information such as your job title, job description and company name and company type; and
  • Profile data, including your username and password, details about your purchases.

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services online, via email, telephone or post.
  • Voluntarily complete a customer survey or provide feedback including exhibition lead forms.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Our Company collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

We will never pass your data onto third parties or share information without prior consent.

When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

We securely store your data on our server with firewall & password protection

Our Company will keep your details for the duration of your account with us. If you would like it erased, please contact us.

Marketing

Apex Fluid Power Ltd. would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email sales@apexfluid.co.uk

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to us processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have three months to respond to you. If you would like to exercise any of these rights, please contact us at our email: sales@apexfluid.co.uk

Call us at: 01228 511157

Or write to us: Apex Fluid Power Ltd, Unit 4, Long Island Park, Carlisle, Cumbria, CA2 5AS

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • track visitor use of the website and to compile statistical reports on website activity

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: sales@apexfluid.co.uk

Call us: 01228 511157

Or write to us at: Apex Fluid Power Ltd, Unit 9, Currock Road Trade Centre, Carlisle, Cumbria, CA2 5AD

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Apex Fluid Power Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.